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KM is not for looking pretty

By DAM News Staff | January 26, 2010

[caption id="" align="alignleft" width="240" caption="Image by Vlastula via Flickr"][/caption]

KM is not for looking pretty - Knowledge Jolt with Jack.

There are a lot of interesting conversations happening recently about knowledge management and the value of knowledge sharing or knowledge collecting and what it all means. Surprisingly, one of the sources has been a long discussion on a LinkedIn group,If the term KM could get a do-over what would you call the discipline? The question was asked twomonths ago and is going strong with over 200 comments.

Fortunately, Mark Gould has given this one a little more pondering and brought in a few other threads too inWhat do we do with knowledge? I like where he goes with the discussion:

The key thing in all of this, for me, is that whether we talk of knowledge sharing, transfer, or management, it only has value if it can result in action: new knowledge generation; new products; ideas; thoughts. But I think that action is more likely if we are open-minded about where it might arise. If we try and predict where it may be, and from which interactions it might come, I think it is most probable that no useful action and value will result in the long term.

Exactly! We don't want to do knowledge management simply because we need to "know what we know." It's more important that we actually do something with the stuff that we know. Whether thatworks out to be an individual taking action, based on what they have learned, or a group of people doing something they wouldn't have done without a "best practice" or a "before action review" ortalking to their colleagues.

Continues @

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